Affordable access to fresh and nutritious Australian produce

Order & pay online, then collect from your university campus

Fresh produce at 50% off its recommended retail value^

Culturally inclusive produce that's consistent & reliable

What is the Fresh Food Project?

The Fresh Food Project is an initiative of The One Box to support universities, community groups, councils and charities with access to affordable, high-quality fresh produce and staples boxes at approximately 50% off the recommended retail value.

If you are a student experiencing hardship and need access to affordable boxes of quality, fresh produce, we welcome you to shop online. You can order weekly or as a one-off and we'll deliver to your university for free.

We’re proud to invest in students eating well because everyone deserves reliable and affordable access to the nutritious foods they need to stay healthy, be active and feel well.

How it works

How does it work?

Pick your box

Choose your favourite fresh food box and add to cart

Place your order

Use the checkout to choose a collection date & pay securely

We deliver

We’ll deliver your order to a central location on campus

You collect

Pick up your order of fresh, Australian fruit and vegetables

View Boxes

Fresh Produce Boxes from $8.50

You can rely on us for fresh Australian produce of consistently high quality, available to purchase at approximately 50% off its recommended retail value. View our sample menus by clicking on a product below. If you need help with your order, email freshfoodproject@theonebox.org.au

The Fruit Box Group

Important Order Information

Order Cut-Off:

You have until 12pm Wednesday to order online for collection the following week.

Order Collection:

Your order will be delivered to campus on Monday and is available for collection during Food Pantry opening hours on Tuesday, Wednesday or Thursday.

The UCX Food Pantry is currently operating as Click & Collect ONLY with strict pickup times. If you place a click and collect Food Pantry order your Student Fresh Box will be ready during the time you nominate to collect your Food Pantry order (on Tuesday, Wednesday or Thursday). If you are not placing a food pantry click and collect order please email foodpantry@canberra.edu.au to arrange a time to collect your Student Fresh Box between 11am to 1pm on Tuesday or Thursday or 4pm and 6pm on Wednesday.

Order Confirmation:

After your order has been successfully submitted, you will receive a confirmation email. A tax invoice will be emailed separately within 24 hours.

Customisations & Cancellations:

Boxes are not customisable. Once your order has been submitted it cannot be changed or cancelled. No refunds will be issued.

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View FAQs

About The One Box Core Program

The One Box recognises the chronic nature of food insecurity in Australia and offers a nutrition-focused food relief program where families experiencing hardship can access a regular and reliable box of quality fresh produce and staples over the full school year.

In 2022, The One Box core program will donate a weekly box of fresh produce and staples (RRP $25) to 2,500 Australian families experiencing hardship, equating to approximately 100,000 boxes for the year.

The One Box model is unique, leveraging The Fruit Box Group’s national infrastructure, purchasing power and supply chain to drive an efficient food charity. The considerable financial savings gained from utilising this existing infrastructure means that a greater proportion of resources can be directed towards distributing and donating fresh food to families in need.

We’re proud of our innovative approach to food relief that means for every $1 donated to the program, a family in need can access $2 worth of fresh food.

Find Out More

Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

  • Q: Who can buy the fresh food boxes?

    Any students who are experiencing food insecurity or hardship, and need access to regular and reliable boxes of quality, fresh produce that is also affordable.

  • Q: How is the fresh produce so cheap?

    The Fruit Box Group's experience, national infrastructure, purchasing power and supply chain already help us drive an efficient food charity, The One Box. By leveraging off existing resources and proven expertise, we can also offer programs like the Fresh Food Project to help alleviate food insecurity in a dignified way that delivers maximum value to the community.

  • Q: What is the order cut-off time?

    You have until 5pm Friday to order online for collection the following Wednesday.

  • Q: Can I customise my fresh produce box?

    The produce in our boxes cannot be modified. Our range of seasonal fruit and vegetables aims to be culturally inclusive and appropriate.

  • Q: Is there a limit on how many boxes I can order?

    No, you can order as many boxes as you like.

  • Q: Am I locked into any subscriptions or can I order as a one-off?

    All orders are one-off. You can register your details to save you time when making future orders.

  • Q: Can I set up a recurring order?

    We cannot facilitate recurring orders at this time and all orders must be made individually. However, by registering your details we can save you time when making future orders.

  • Q: What days can I collect my order?

    Orders are available for collection every Wednesday. When placing an order, you must specify a collection date. This date cannot be changed after your order is confirmed. The calendar will allow you to select a date up to two weeks in advance.

  • Q: Where do I collect my order from?

    Orders can be collected from the UCX Student Lounge (1A001). Click to get Google Maps directions.

  • Q: What time can I collect my order?

    You can collect your order between 4pm - 6pm.

  • Q: How big and heavy is the box?

    Your order will be packed in a plain cardboard box with carry handles and is approx. 40cm x 28cm x 24cm. The heaviest box is approximately 10kg.

  • Q: What do I need to bring to collect my order?

    You will need to show a copy of your order confirmation email and your Student ID as proof of purchase.

  • Q: Will my order be refridgerated?

    Your order will come in a cardboard box and is only refrigerated to the point of delivery (to your university campus).

  • Q: How do I know if my order is confirmed?

    After your order has been successfully submitted, you will receive a confirmation email containing the instructions for delivery or click & collect. A tax invoice will be emailed separately within 24 hours.

  • Q: Can I change or cancel my order?

    No modifications or cancellations can be made to your order once it has been submitted and paid for.

  • Q: What payment options can I use?

    We accept Visa, Mastercard or American Express credit and debit cards and PayPal as payment.

  • Q: Is the box my order comes in recyclable?

    Yes. Student Fresh boxes are made from 100% recycled materials and can be recycled once you are finished with them.

  • Q: What are your health and safety practices?

    We pride ourselves on our food, health & safety regulations. Being HACCP certified ensures that our products meet a rigorous quality control checking process. Our Food Quality Management System and Food Safety Programs give us the confidence that the produce we deliver (or offer for click & collect) has been through rigorous quality control procedures consistent with the high standards associated with HACCP regulations. Our Food Quality Management System specifies process control requirements to manage all potential hazards at each step of the food handling process, within international standards. We comply with:
    • The principles of HACCP (Hazard Analysis and Critical Control Point)
    • The principles of AS/NZS ISO 9001:2008
    • Food Standards Australia New Zealand (FSANZ) Food Standards Code “3.2.2 Food Safety Practices and General Requirements”
    • Food Act 1984
    • City Council Environmental Health Department
    We’re committed to adhering to the highest standards of food, health and safety regulations. On top of our strict health and safety practices, we’ve taken further precautions, such as implementing an organisation-wide COVID-19 Safe Plan. We’re taking a variety of steps to ensure the safety of both our team and yours, including good hygiene practices for all employees as well as sanitisation and disinfectant measures for all surfaces, workstations and vehicles.

For enquiries, please email freshfoodproject@theonebox.org.au

Read the Terms & Conditions.

^ Discount off recommended retail value is approximate.